RIVERSIDE PRICE PROMISE
Over recent years Riverside has grown and transformed from a small family run garden centre into the largest Weber® World Showroom in the UK.
Through a combination of hard work and caring passionately about the Weber® brand, Russell Jeffery, the owner and face of Riverside, has built his business with you, the customer, in mind.
Riverside is not about trying to make a quick buck or 'just flogging products' but instead ensuring the customer gets exactly what they need to start their barbecuing journey. Be it a grill, an accessory or just a piece of advice, Weber® expert Russell and his fully trained staff are always on hand or at the end of a phone or email to make sure that customers are never left wanting.
With a growing reputation as the face of Weber® on YouTube, it is not uncommon for Russell to go out to his purpose-built outdoor barbecue classroom to shoot a video on demand for a customer needing a technical or grilling question needing answering.
Having every available Weber® grill and accessory on display barely scrapes the surface of Riverside's level of commitment to its Weber® customers.
In addition, Riverside
- holds most spares for gas and charcoal barbecues from current and older discontinued models
- offers a pre-build service
- offers a programme of cooking demonstrations throughout the year to help you get the most out of your Weber® equipment
- offers an ever-growing FREE archive of useful 'how to' technical and cooking videos on its YouTube channel
- offers interest free credit
- offers free next day delivery for 99% of orders (t's&c's apply)
- offers weekend delivery (t's&c's apply)
- displays historic Weber® barbecues and ephemera in its ever growing Weber® museum
30-Day Price promise
Part of offering the best Weber® experience naturally includes pricing too.
Riverside always strives to offer the best deals on Weber® products and constantly monitors its competitor's yo-yoing prices to ensure the Riverside customer doesn't lose out.
However, sometimes it is unavoidable to lower a price without notice to stay competitive and Riverside fully understands how frustrating it is when a customer sees a price drop on goods they have recently bought.
With this in mind, Riverside has introduced its 30-day Price Promise. This means that if any Riverside customer sees the same Weber® barbecue that they purchased FROM RIVERSIDE on the Riverside website within 30 days from the date of purchase at a lower price they can contact Riverside to be refunded the difference*.
The Weber® motto is 'Barbecues For Life' and as you go on your Weber® journey, Riverside will strive to do everything it can to support and accompany you along the way.
*PLEASE NOTE: The 30-Day Price Promise only applies to like-for-like barbecues or bundle deals i.e. in the case of a bundle deal the contents of the bundle must be EXACTLY the same as the one initially purchased. If any changes to the the package have been made Riverside cannot match the previous price.