Charcoal General Accessories

Riverside are excellent. I have ordered from them over the past 3years maybe more, and with their partnership with Dpd who deliver your order it's a win win double.

I was very impressed with Riverside’s service. I placed my order early afternoon and it was delivered by mid day the next day! The courier used kept us informed of the time slot in which to expect delivery and it was on time! An excellent service given by both.

Great

Excellent product from one of the few all year round barbecue stockists. Great service and speedy delivery. I will definitely be shopping here again.

Excellent follow up and polite when I put an incorrect review up-my bad:/Delivered on time with regular updates and options from courier company. Thank you

Item arrived as described and in a timely manner

excellent company - easy to use on-line facility -products as described- reasonable prices-order received in full - all product as described and expectations fulfilled -great company -happy to recommend them and likely to use them again!

Great service and as usual another top quality product from Weber

I was very impressed with your service. I placed my order in the afternoon and received a notification that it was going to be delivered the next day. The courier service was excellent as we were kept informed by sms of the delivery time and it was delivered within the said period. I will certainly visit your online shop again. Any thanks for an excellent service!

Excellent and speedy service, and a great price too!

Owner and staff were exceptionally knowledgeable and the product has not disappointed - it’s great. I have since bought other items from riverside and all are great quality - I recommended riverside to a friend who also bought a Weber from here recently and is also very satisfied

Went to see Riverside today with an out of warranty rotisserie motor that was not working. Russell swapped it for us from his collection of various spares. As always, the staff are all very knowledgeable and focussed the customers requirements. I can’t recommend them highly enough.

Couldn't fault the service provided by Riverside, the smoker was dispatched for next day delivery less than 24hrs after placing the order (order placed at 11.15pm).

best company i have dealt with

Very pleased with my order. Fast shipping. Thank you

We ordered a table on line, it was promised to delivery on a date, it arrived on that date and after checking the table, it was just what we wanted.

Very easy to order from, my delivery came quickly & I received notifications at each step. Thank you

Riverside always have the best prices, and the next day delivery means that I always buy my BBQs and accessories from them.

Easy to buy on line with dimensions shown. Quality product looks good in the garden whilst being functional

I placed a reasonably large order online for 1 x 6 seater and 2 x 2 seater Alexander Rose patio tables and chairs. Riverside provided the best pricing and called within 30 minutes of the order being placed to confirm that next day delivery was ok with me. Great service, great pricing and highly recommended.

An amazing service - I live in Mauritius and have a Weber Spirit BBQ made in 2006, supplied from France. I needed a new ignition, rocker switch, control knobs, burner and valves or I had to purchase a new one but at 3 times the cost in the U.K. (over £1,700) I couldn't justify it!. The mission I gave my friend was therefore to get the parts in time for her flight departing 96 hours later including a weekend. The local Weber distributor here cited 3 months to bring them from France, so it was time for a bit of telephoning around. Weber France said they can't deliver to the U.K. - surprise surprise! Weber U.K. and Weber US said they could not supply parts for a French model, so along came Josie and Russell at Riverside. They figured out the equivalent U.K. part nos, what they couldn't find they salvaged from an old model and couriered it to my friend in time to for her to bring the parts out. Service second none and so the old stainless steel Weber will probably live on for anther decade - so thanks a million to Riverside and a patient friend. To be fair to Weber U.K. they subsequently figured out a way to get the parts from their French colleagues but too late to catch my friend.