Weber Gourmet BBQ System (GBS)

Great product great company

Excellent customer service and well priced. I will always deal with a company that values your custom..The only problem I have that is not directly attributable to Riverside is their choice of courier DPD I have had nothing but problems from them on my past 2 deliveries over just 2 weeks so I will have to see if Riverside can use an alternative courier, I really hope so as I wouldn't want it to sour our relationship with Riverside

Great customer service from Riverside, very satisfied customer!

Great service. I ordered charcoal briquettes and a tool holder for my 57 inch Weber bbq. The goods arrived, as described with a minimum of fuss. The quality of the charcoal and briquettes give a greater control of the heat energy in your bbq. The tool rack is well worth the cost and greatly simplifies the entire endeavour of running a bbq. With their speedy delivery, Riverside is my go to place for all things Weber - just avoid arranging to collect your goods via their carrier, DPD: in my experience that's where things can go awfully wrong.

Item as described, service very quick

Very efficient purchase process and love the product even better than I hoped it would be!

excellent web site, easy to use, delivered on time, great service

Product was in stock and was delivered to me the very next day!

Riverside are great the staff are very helpful and there is always a good stock of BBQ's and accessories for my Weber and Traeger Grills.

Easy to order and quick delivery. Recommended.

Very happy with my purchase, quick delivery and very good quality product

very pleased with my purchase Quick delivery and good quality item. Plus helpful video clips to help me understand more about the product.

Easy to order Roble garden furniture on line, and delivered free of charge next day. Delivery quite easy to keep track of so knew when it was arriving. Delighted with furniture (once put together!) but now the weather has turned so not able to use it as hoped for!! Excellent service from Riverside.

I ordered the Timberline 1300 from Riverside as I've purchased off them before and have always had great service. The next day I noticed on a competitor's website that they were £200 cheaper and had freebies. I rang the sales team and the lady on the other end said she would ask Russell if they could price match. 10 minutes later I'm £200 better off. The Timberline was delivered the next day with the free pellets and cover. One happy chappy. I assembled and put the Timberline in the garage and didn't touch it for a week. First impressions are great, well built and tonnes of cooking space. Next up seasoning, switched it on and it blew the electrics. Tried different things, fuse etc different power cord, nothing worked. Rang Riverside and told them the problem. Later that morning Traegers U.K distributor rang and arranged an engineer to come and see what the problem was. Engineer was completely baffled so swapped everything. I've done four cooks so far and am completely satisfied. I also own a century 22 which I purchased from Riverside last year so I know my way around pellet grills. Anyway to conclude fantastic service again from Riverside. Thumbs up to Russell and his team and would definitely recommend the Timberline 1300.

Excellent service, super fast delivery. Great products!!!

Used the website to order this great add on to my smoker (also from riverside). Next day delivery perfect.

Very prompt delivery and great discount. BBQ looks great and was easily assembled by the birthday boy! Hoping for a warm sunny bank holiday to try it out!

Great service, great product

What a great service. Ordered just before the cut off time for next day delivery and they still managed to get it out. Thank you to the sales and transport team.

Riverside had the product I wanted, at the best price and with free and speedy delivery. What more could you ask! I will buy all my future Weber accessories from them. Well done Riverside!

Item exactly as described, arrived quickly and just what my BBQ needed. Great service, good price.